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Support

We're here to help you get the most out of SentiaRead

Contact Us

Have questions or need assistance? Our support team is here to help.

Email

support@sentiaread.com

We typically respond within 24-48 hours.

Discord

discord.gg/HgzzGg2VRv

Join our community server to ask questions and chat with other learners.

X (Twitter)

@kevinma_dev_zh

Follow us for updates, or reach us by DM.

Frequently Asked Questions

How do I get started with SentiaRead?

Download SentiaRead from the App Store (iOS) or our website (macOS), create an account, and import your first book or article. Tap or click any word to see AI-powered definitions tailored to your level.

What reading levels does SentiaRead support?

SentiaRead supports CEFR levels from A1 (beginner) to C2 (proficient). You can set your level in Settings, and the AI will adjust explanations accordingly.

Can I sync my reading progress across devices?

Yes! With a SentiaRead account, your reading progress, highlights, and vocabulary lists sync automatically across all your devices.

How do I manage my subscription?

On iOS: Go to Settings > [Your Name] > Subscriptions to manage via Apple ID. On macOS: Open Settings > Account within the app to manage your subscription.

Is my data secure?

Yes, we take your privacy seriously. All data is encrypted in transit and at rest. Please read our Privacy Policy for more details.

Browse all questions in the FAQ

Getting Started

  1. Download SentiaRead from the App Store (iOS) or our website (macOS)
  2. Create your account or sign in
  3. Set your reading level (A1-C2)
  4. Import a book or article
  5. Tap any word to see contextual definitions
  6. Save words to your vocabulary list for review

Feedback & Bug Reports

We value your feedback and are constantly working to improve SentiaRead. Here's how you can help:

  • Report bugs or issues via email to support@sentiaread.com
  • Include your device model and OS version (iOS/macOS) when reporting issues
  • Share feature requests - we read every suggestion
  • Leave a review on the App Store to help others discover SentiaRead

For information about how we handle your data, please see our Privacy Policy.

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